At Vertex Kashmir Tour & Travels, we understand that plans may change, and sometimes, you may need to cancel your travel arrangements. To ensure transparency and provide clarity regarding our cancellation policy, please review the following guidelines:

1. Cancellation 10 Days Prior to Departure:

   • If you cancel your booking 10 days or more before the scheduled departure date, a cancellation charge of 20% of the total booking amount will apply.

2. Cancellation 7 Days Prior to Departure:

   • If you cancel your booking between 7 and 10 days before the scheduled departure date, a cancellation charge of 40% of the total booking amount will apply.

3. Cancellation 3 Days Prior to Departure:

   • If you cancel your booking between 3 and 7 days before the scheduled departure date, a cancellation charge of 70% of the total booking amount will apply.

4. Cancellation Within 24 Hours of Departure:

   • If you cancel your booking within 24 hours of the scheduled departure date or fail to show up for the tour, a cancellation charge of 100% of the total booking amount will apply.

How to Request a Cancellation:

• To request a cancellation, please contact our customer support team at +91-9682648388, support@vertexkashmirholidays.com.
• Provide your booking details and reason for cancellation.
• Our team will guide you through the cancellation process and any applicable charges.

Refund Process:

• Refunds for cancellations will be processed based on the above cancellation policy.
• Refunds, if applicable, will be initiated within 7 business days from the date of cancellation approval.

Exceptional Circumstances:

• In cases of unexpected events or circumstances beyond your control (e.g., natural disasters, health emergencies), we understand that cancellations may be unavoidable. Please reach out to us, and we will do our best to assist you in such situations.

At Vertex Kashmir Tour & Travels, we strive to provide exceptional service and flexibility to our valued customers. We recommend reviewing our cancellation policy before making a booking to ensure a clear understanding of the terms and conditions.

For any questions or further assistance, please do not hesitate to contact our customer support team.

Email:support@vertexkashmirholidays.com
Phone: +919682648388

Thank you for choosing Vertex Kashmir Tour & Travels. We look forward to serving you on your future travel adventures.